Call Tracking & Recording
Seamlessly track, record, and report every phone call—so your team never misses a beat.
based on customer reviews
Feature
Call Tracking
Feature
Call Tracking
Smarter call tracking that drives results and enables your patient sales consultants.
- Assign a unique phone number to each source—track where every lead comes from.
- Use Dynamic Number Pools to pinpoint attribution from ads, pages, and campaigns.
- Already using CallRail? Integrate directly to track all inbound calls with no disruption.
Feature
Call Recording
Access HIPAA compliant call recording easily from contact records in the CRM.
- Record calls securely while maintaining HIPAA compliance.
- Store recordings as long as you need with unlimited retention. (Additional Technology Fees Do Apply)
- Quickly access any call from the contact record—no digging required.
Feature
Call Reporting
Feature
Call Reporting
Easily access your call reporting to see everything you need to know about inbound & outbound calls at your practice.
- See every outbound call made by your team, and track activity by agent.
- Get a breakdown of all inbound calls by source.
- Listen to recordings to verify script usage and coach performance.