Plastic Surgery CRM & Lead Management

The #1 Marketing Platform for Plastic Surgeons

Aesthetix CRM is the integrated marketing software for plastic surgeons with lead management built in: capture every inquiry, nurture leads on autopilot, and track every consultation from first click to surgery, HIPAA-compliant at every step.

CapterraG2

Trusted by Leading Plastic Surgery Practices

How It Works

From First Click to Booked Consultation

Aesthetix CRM is the plastic surgeon marketing platform that runs your whole patient journey, so your coordinators spend less time chasing leads and more time converting consultations.

STEP 01

Capture Every Lead

Ads, forms, web chat, calls, and social DMs all flow into one place, so no surgical or non-surgical inquiry slips through the cracks.

STEP 02

Convert on Autopilot

An AI concierge replies in seconds and lead nurture automations follow up until they book a consultation.

STEP 03

Track to Surgery

Consultation conversion tracking and attribution show exactly which channels turn into surgeries, so you invest where it counts.

Straight From a Plastic Surgery Practice

“My overall experience has been great. The Aesthetix Team is very thorough through the onboarding process and hands on when it comes to solving problems. Since we have been live the customer service has been outstanding.”
Sara KeilPractice Manager at Ann Arbor Plastic Surgery
Lead → Patient Pipeline59 opportunities
Lead
3$500
AB
Ava Bennett
Google Ads$500
ML
Marcus Lee
Inbound call
PS
Priya Shah
Chat widget$500
Booked
33$24,750
CN
Chloe Nguyen
Chat widget$500
JR
Jesse Ruiz
Facebook$500
TM
Tara Moss
Chat widget$750
Consult
8$5,450
KV
Kevin Vale
Chat widget$500
DR
Diego Ramos
Referral$900
Patient
13$55,250
HC
Hannah Cole
Chat widget$1,250
AO
Andre Ortiz
Google Ads$2,100

Consultation Pipeline

Track Every Consultation From Lead to Surgery

Plastic surgery software built for tracking consultation conversions. Follow every lead through consult, quote, and surgery on a visual pipeline your whole team can see.

  • Consultation conversion tracking at every stage
  • Opportunity value & surgical revenue forecasting
  • Stages update automatically from activity
Team Inbox6 unread
AB
Ava Bennett10:59

Absolutely! We offer IV drips…

1
ML
Marcus LeeJul 8

Is the Botox special still on?

5
PS
Priya ShahJul 2

Hi there! This is Natalie…

CN
Chloe NguyenJun 24

We charge $15 per unit for…

DR
Diego RamosJun 19

Can I reschedule my consult?

HC
Hannah ColeJun 11

Thanks, see you Tuesday!

AB
Ava BennettInstagram DM
Hi! Do you offer anything for low energy?
Hi Ava! I’m Natalie, your Patient Concierge. We offer IV drips and hormone therapy to boost energy. Want to come in for a consult?
Yes please! Do you have anything this week?
Of course! Here’s my calendar, grab whatever time works best: book.aesthetixcrm.com
Replied by AI · booking link sent
Type a message…

Unified Conversations

Every Patient Inquiry in One Inbox

Email, SMS, web chat, Instagram, Facebook, and Google Business all land in a single inbox. An AI concierge replies instantly and sends booking links 24/7.

  • AI concierge answers and sends booking links 24/7
  • Two-way SMS, email, and social DMs in one thread
  • Templates, snippets, and coordinator assignment
Lead NurturePublished
New Lead CreatedTrigger
+
Email #1Day 1
Welcome + booking link
+
SMS #1Business Day 1
Personal text follow-up
+
Phone CallBusiness Day 1
Task for the front desk
+
Is Lead Status Booked?
Lead
If status is “Lead”
Other
No conditions met

Lead Management Automation

Plastic Surgery Lead Management on Autopilot

A lead management CRM for plastic surgery that never forgets a follow-up. Automated nurture sequences, consult reminders, and re-engagement keep plastic surgery leads warm without manual work.

  • Visual workflow builder, no code
  • Triggered by ad source, procedure interest, or behavior
  • HIPAA-compliant marketing tools at every step
Contact DetailsActivity
JE
Jordan Ellis
google adslaser skin
Contact Created
Source: Google Ads Form
Today · 1:33 PM
Form Submitted
Google Ads · Laser Skin
Today · 1:33 PM
Page Visited
/laser-skin-resurfacing/
Today · 1:32 PM
Email Opened
Your consult details
Yesterday · 9:04 AM
Call Connected
Outbound · 3m 12s
Mon · 4:20 PM
First Touch
Google Ads
Latest Touch
Referral

Attribution

Know Which Channels Drive Surgeries

See the true source of every consultation and surgery. First- and last-touch attribution on every contact shows which ads and channels actually produce patients.

  • First- & last-touch attribution
  • Source captured on every contact
  • Report cost-per-consultation by channel

The Plastic Surgery Growth Stack

One Powerful Layer of Your Stack

A great result never comes from a single instrument; every tool in the OR plays its role. Growing a plastic surgery practice is no different. Aesthetix is the plastic surgery CRM and attribution layer of record, connecting deeply with your EMR, phone system, and data layer to power the full patient lifecycle, HIPAA-compliant end to end.

HIPAA-CompliantTwo-Way SyncReal-Time Updates
ModMedModMed
NextechNextech
PatientNowPatientNow
4D EMR4D EMR
DrChronoDrChrono
Corral DataCorral Data
ZenotiZenoti
BoulevardBoulevard
MangomintMangomint
MeevoMeevo
AestheticsProAestheticsPro
CherryCherry

What Plastic Surgeons Are Saying

Frequently Asked Questions

How do plastic surgeons get more leads?

The practices that win combine paid search and social ads with a website built to convert, then protect that investment with fast follow-up. Most plastic surgery leads go to whichever practice responds first, so automated instant replies and nurture sequences matter as much as the ad budget that produced the inquiry.

What is plastic surgery lead management?

Lead management is everything between the ad click and the booked consultation: capturing the inquiry, responding quickly, nurturing until the consult is scheduled, and tracking each opportunity through quote and surgery. Aesthetix CRM runs that entire sequence on one pipeline, with automation handling the follow-up your coordinators don't have time for.

Why do plastic surgery leads go cold?

Almost always speed and persistence: the inquiry sat for hours before anyone replied, or follow-up stopped after one attempt. Surgical decisions have long research phases, so leads that don't hear back keep researching with a competitor. Automated first-touch replies and multi-week nurture sequences fix both failure points.

How should a practice track consultation conversion?

Track every inquiry through a staged pipeline (new lead, contacted, consult scheduled, consult completed, quoted, booked surgery) and attribute each one to its marketing source. That turns 'marketing feels busy' into 'this campaign produced this many surgeries at this cost,' which is the number that should drive budget.

Can Aesthetix CRM be used in a HIPAA-compliant manner?

Yes. Aesthetix CRM is designed for HIPAA-compliant use, with a signed Business Associate Agreement available and encryption for stored patient data. Compliance is conditional on the BAA, proper configuration, and your practice's own safeguards; our HIPAA compliance overview explains the full model.

Compliant marketing in depth: our HIPAA-Compliant CRM overview. Verify every campaign with call tracking and source-level attribution.

Ready to Book More Consultations?

See how Aesthetix CRM captures every inquiry, automates your lead management, and tracks every consultation to surgery.

Start Growing Your Practice

Join aesthetic practices of all sizes using Aesthetix CRM to accelerate practice growth.