ModMed Integration
Aesthetix CRM is the CRM aesthetic practices run alongside ModMed. The API connection keeps the two current in both directions: ModMed stays your clinical system of record, while Aesthetix CRM captures leads, handles patient communication, and runs reactivation campaigns off the visit history ModMed already holds.
Sync Direction
Two-way, with patient creation back
Mechanism
Polling
Latency
About 5 minutes
Integration Fee
$149/mo
Integration fees are separate from your Aesthetix CRM subscription, and every integration is available on every plan. Some EMRs also charge their own setup or ongoing API fees on top of this, which are billed by them directly.
Integration Platform
AX Connect
Keragon
How ModMed Works With Aesthetix CRM
Triggers
Events in ModMed that update Aesthetix CRM
- New Appointment
- Appointment Fulfilled or Checked Out
- Appointment Cancelled or No-Show
- Patient Created or Updated
- Patient Charges Created
Actions
What Aesthetix CRM does back in ModMed
- Create Patient in ModMed
Before You Connect
- ModMed API access enabled on your account.
- Prefix URL and FHIR credentials from ModMed.
- Every appointment type mapped during onboarding, which is what drives pipeline movement.
Good To Know
- Payment data is not yet available, as the ModMed payments API is still in beta.
- Next Visit Date syncs as a date only. Appointment times are not carried across.
- Appointment categorisation drives everything downstream, so mapping it correctly at setup matters.
