PatientNow Pro Integration
Aesthetix CRM is the CRM aesthetic practices run alongside PatientNow Pro. The API connection keeps the two current in both directions: PatientNow stays your clinical system of record, while Aesthetix CRM captures leads, handles patient communication, and runs reactivation campaigns off the visit and spend history PatientNow already holds.
Sync Direction
Two-way, with patient creation back
Mechanism
Webhooks
Latency
30 to 45 seconds
Integration Fee
$149/mo, paid to PatientNow
Integration fees are separate from your Aesthetix CRM subscription, and every integration is available on every plan. Some EMRs also charge their own setup or ongoing API fees on top of this, which are billed by them directly.
Integration Platform
AX Connect
How PatientNow Pro Works With Aesthetix CRM
Triggers
Events in PatientNow Pro that update Aesthetix CRM
- New Patient Created
- Patient Updated
- New Appointment Booked
- Appointment Status Update
- Patient Bill Completed
- New Membership Created
Actions
What Aesthetix CRM does back in PatientNow Pro
- Create Patient in PatientNow Pro
Before You Connect
- Paid API access with PatientNow.
- AX Connect provisioned for your account.
- First name, last name and gender on the contact for patient creation.
Good To Know
- Block, pre-op and post-op appointment categories deliberately do not move pipeline opportunities.
- Last visit service is read from invoice line items rather than the appointment itself.
- Creating a patient back in PatientNow takes around 30 to 60 seconds.
