The following Sub-Processors are authorized to Process Customer Personal Data.
We will provide customers with written notice of any new Sub-Processor as described in our Data Processing Addendum. Customers may object to a new Sub-Processor within thirty (30) days of notice.
Core Infrastructure Sub-Processors
| Entity Name | Description of Processing | Location | Engaged Via |
| HighLevel Inc. | Core CRM platform infrastructure and services | United States | Direct |
| Google Cloud Platform | Cloud hosting and data storage | United States | Via HighLevel |
| Amazon Web Services | Cloud hosting and data storage | United States | Via upstream Infrastructure Providers |
| Cloudflare Inc. | CDN, security, DNS, and performance services | United States | Via upstream Infrastructure Providers |
| DigitalOcean LLC | Cloud hosting and infrastructure | United States | Direct |
| Vercel Inc. | Application hosting and deployment | United States | Direct |
| Supabase Inc. | Database and backend services | United States | Direct |
Communication Sub-Processors
| Entity Name | Description of Processing | Location | Engaged Via |
| Twilio Inc. | SMS, voice, and communication services | United States | Direct |
| Mailgun Technologies | Email delivery services | United States | Via HighLevel |
AI Sub-Processors
| Entity Name | Description of Processing | Location | Engaged Via |
| OpenAI | AI-powered content and automation features | United States | Via HighLevel |
| BotPress | AI chatbot functionality | United States | Via HighLevel |
| RetellAI | Voice AI services | United States | Via HighLevel |
| Synthflow | AI provider services | United States | Via HighLevel |
Payment Sub-Processors
| Entity Name | Description of Processing | Location | Engaged Via |
| Stripe Inc. | Payment processing | United States | Direct |
| Nuvei Technologies | Payment processing services | Canada/Global | Direct |
| Authorize.net | Payment processing services | United States | Direct |
Other Sub-Processors
| Entity Name | Description of Processing | Location | Engaged Via |
| Zapier Inc. | Workflow automation and integrations | United States | Direct |
| Freshworks Inc. | Customer support services | United States | Direct |
| Gleap | Customer support services | United States | Direct |
| Nightly Data, Inc. DBA Rubie | Customer Import Data Services | United States | Direct |
| Pendo.io | Product analytics | United States | Direct |
| ChartMogul | Subscription analytics | United States | Direct |
| HighLevel India | Support services provided under HighLevel’s access controls and security program | India | Via HighLevel |
| LeadConnector LLC | Communication services and support | United States | Via HighLevel |
